Appliance care plans
Ongoing cover, without the small-print traps
Choose a monthly or annual plan. All plans are service and maintenance contracts — not insurance — unless the plan document expressly states otherwise. Your statutory rights are not affected.
Plan A
Essential Repair Support
£9.99/mo
or £107.88/year
- Appliances covered: 1
- Call-outs: 2
- Excess / call-out fee: £60
- Waiting period: 30 days
- 14-day cooling-off period
- Standard parts & labour included
Plan B
Complete Appliance Care
£18.99/mo
or £203.88/year
- Appliances covered: 1
- Call-outs: Unlimited
- Excess / call-out fee: £30
- Waiting period: 30 days
- 14-day cooling-off period
- Standard parts & labour included
Plan C
Multi-Appliance Home Plan
£29.99/mo
or £323.88/year
- Appliances covered: 4
- Call-outs: Unlimited
- Excess / call-out fee: £30
- Waiting period: 30 days
- 14-day cooling-off period
- Standard parts & labour included
Plan D
Landlord Multi-Property Plan
£49.99/mo
or £539.88/year
Best for landlords managing multiple properties.
- Appliances covered: Multiple
- Call-outs: Unlimited
- Excess / call-out fee: £0
- Waiting period: None
- 14-day cooling-off period
- Standard parts & labour included
Appliance comparison
A quick look at what each plan is designed to cover.
| Appliance | Plan A | Plan B | Plan C | Plan D |
|---|---|---|---|---|
| Washing machine | Yes | Yes | Yes | Yes |
| Dishwasher | Yes | Yes | Yes | Yes |
| Fridge / freezer | Yes | Yes | Yes | Yes |
| Oven / cooker | Yes | Yes | Yes | Yes |
| Hob | Yes | Yes | Yes | Yes |
| Tumble dryer | Yes | Yes | Yes | Yes |
| Washer dryer | Yes | Yes | Yes | Yes |
| Cooker hood / extractor | Yes | Yes | Yes | Yes |
| Microwave | Yes | Yes | Yes | Yes |
| Coffee machine | Yes | Yes | Yes | Yes |
| Vacuum cleaner | Yes | Yes | Yes | Yes |
| Multiple appliances | — | — | Up to 4 | Yes |
Cover depends on eligibility. See the care plan terms for what is and isn't included.